
UX/UI Improvements & Design
Proposals for the
Santander Mobile App
Following the design work developed for Santander’s CRM, I was asked to explore new UX/UI proposals for the bank’s mobile application. The work focused on specific areas and usability issues identified within the existing app, creating alternative solutions to improve clarity, interaction, and the overall mobile experience.

Santander Mobile App is a digital banking platform that enables users to manage accounts, cards, transactions, transfers, and other financial services from their mobile devices.Following the CRM project, the team requested design proposals focused on specific opportunities within the existing mobile experience.
Rather than redesigning the entire application, the work addressed selected flows, interface elements, and usability points that required improvement.The objective was to translate those requirements into clearer and more intuitive interface proposals while maintaining consistency with Santander’s visual identity and existing digital ecosystem.
Key Design InitiativesTargeted UX/UI Improvements
Created interface improvements for specific sections of the existing application based on identified usability needs.
Alternative Design Proposals
Explored new layouts, components, navigation patterns, and visual solutions for selected mobile flows.
Ux Strategy & Documentation


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