Grupo Fórmula  needed to improve an internal billing platform that had become difficult to navigate and inefficient for employees.I analyzed the current experience, reviewed the main workflows, and identified opportunities to simplify the way users managed purchases, billing processes, client information, and internal services.

The redesigned platform introduced a clearer information architecture, more intuitive navigation, and a consistent interface that made everyday tasks easier to complete while also allowing the system to connect with other internal company services.

‍Key Design Initiatives
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UX Analysis & Workflow OptimizationI focused on reducing complexity, improving task clarity, reorganizing key modules, and creating a more scalable experience for internal users. The new structure made it easier to manage billing activities while improving consistency across the platform.